At BADDIE, we love hearing from you. Whether you have a question about your order, need help with returns or exchanges, or just want to know more about our jewelry, our team is here for you.

How to Reach Us

Email: care@shopbaddie.com
WhatsApp Support: +91 93178 68886
Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM (IST)

What We Can Help You With

• Order tracking and delivery updates
• Returns, exchanges, and warranty claims
• Product details and jewelry care tips
• Feedback, suggestions, or collaborations

Response Time

We usually respond within 24–48 business hours. During busy times like festivals or sales, it may take a little longer, but we promise to get back to you.

Quick Notes

• Return or exchange requests can be started through our website or by emailing us directly.
• Tracking details will also be shared with you via Email, WhatsApp, and SMS.
• Please make sure your contact details are correct at checkout so we can reach you without delays.

Escalations

Didn’t get a resolution? Write to us with the subject line “Escalation – [Your Order Number]” at care@shopbaddie.com, and we’ll prioritize your request.